Terms and Conditions
Drive NZ – Auckland, New Zealand
Effective Date: 1 November, 2024
Thank you for choosing Drive NZ @ Jet Park! By renting a vehicle through Jet Park from Drive NZ, you agree to the following terms and conditions. Please read them carefully before proceeding with your booking.
Note: Hirers must be guests of JetPark by way of accommodation or conference only.
1. Agreement to Terms
By booking, renting, or using any vehicle from Drive NZ ("We," "Our," or "Us"), you ("Renter," "You," or "Your") agree to abide by these Terms and Conditions. If you do not agree to these terms, you should not proceed with your booking or use of our services.
2. Eligibility and Requirements
Age Requirement: Renter must be at least 21 years old and hold a valid driver’s license for a minimum of 12 months. Drivers under the age of 25 may be subject to additional fees.
Driver’s License: A valid New Zealand driver’s license or an international driving permit (in conjunction with a passport) is required for all drivers. We reserve the right to refuse rental if the documentation is insufficient or expired.
Credit Card: A valid credit card in the Renter’s name is required for booking and security deposit purposes.
Booking Confirmation: Reservations must be made through our official website, app, or authorized third-party platforms.
3. Rental Period
Part-Day Rentals: Drive NZ provides vehicles for part-day rentals. The minimum rental period is 4 hours.
Late Returns: A late return will result in additional charges at the hourly rate. A grace period of 15 minutes is allowed before late fees apply. If the vehicle is returned more than 30 minutes late, you will be charged for an additional hour or part thereof.
4. Booking, Cancellations, and Modifications
Booking Confirmation: Your booking is confirmed once payment has been processed. You will receive an email or notification with booking details.
Cancellations: Cancellations made more than 24 hours prior to the rental start time will be refunded in full. Cancellations made within 24 hours are non-refundable.
Modifications: You may modify your booking up to 12 hours before the rental start time. Modifications are subject to availability and may result in changes to the rental price.
5. Vehicle Use
Permitted Use: Vehicles may only be used for personal, non-commercial purposes, within Auckland city limits and surrounding areas, unless otherwise agreed upon.
Prohibited Use: The following actions are strictly prohibited:
Driving under the influence of alcohol or drugs.
Driving on unsealed roads or off-road.
Allowing unauthorized drivers to operate the vehicle.
Using the vehicle for illegal activities or competitive racing.
Smoking inside the vehicle.
6. Insurance and Liability
Insurance Coverage: All rentals include full insurance, which covers damages caused by accidents, theft, or vandalism (subject to the terms and conditions).
Accidents and Damages: In the event of an accident, the Renter must notify Drive NZ immediately and provide a written report. Failure to do so may result in additional charges and void the insurance coverage.
Loss or Theft: The Renter is liable for the full value of the vehicle in the case of theft, loss, or damage not covered by insurance. In the event of theft, the Renter must provide a police report within 24 hours.
7. Fuel and Mileage
Fair Use Fuel Policy: Fuel is included in your hire. A refueling fee plus the fuel cost will be charged if the vehicles fuel system has been tampered with or fuel syphoned.
Mileage: Unlimited mileage is included.
8. Vehicle Maintenance and Cleanliness
Cleaning: Vehicles must be returned in a clean condition. A cleaning fee may apply if the vehicle is returned excessively dirty, including but not limited to food spills, stains, or significant debris.
Vehicle Condition: Renter is responsible for returning the vehicle in the same condition as it was at the time of pick-up, excluding normal wear and tear. Any damages or issues must be reported immediately to Drive NZ.
9. Privacy and Data Collection
By booking and using Drive NZ, you consent to the collection and use of your personal information in accordance with our Privacy Policy. We use your data for the purposes of booking management, customer service, and other operations related to the rental process. We do not share personal data with third parties, except where necessary for legal or business purposes.
10. Termination of Rental Agreement
We reserve the right to terminate the rental agreement at any time and take possession of the vehicle if:
The vehicle is used for unauthorized purposes.
The Renter breaches any of these terms and conditions.
The Renter fails to pay the applicable rental fees or charges.
11. Indemnity
Renter agrees to indemnify and hold Drive NZ harmless from and against any claims, damages, losses, liabilities, or costs arising from the use of the vehicle, including but not limited to injuries, property damage, and legal costs, except when caused by the gross negligence or willful misconduct of Drive NZ.
12. Force Majeure
Drive NZ will not be held liable for any delays, cancellations, or failures to fulfill our rental obligations due to events beyond our control, including but not limited to natural disasters, strikes, or government regulations.
13. Governing Law
These Terms and Conditions are governed by the laws of New Zealand. Any disputes arising from the use of Drive NZ services shall be subject to the exclusive jurisdiction of the New Zealand courts.
14. Amendments to Terms and Conditions
We reserve the right to amend these Terms and Conditions at any time. Any changes will be effective immediately upon publication on our website or through other communication methods. By continuing to use our services after the changes have been made, you agree to be bound by the updated Terms and Conditions.
15. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Drive NZ
Phone: 0800 DRIVENZ / 0800 374-836 or +64 9 52 99 888
Email: [email protected]
Website: drivenz.co.nz
By proceeding with the booking, you confirm that you have read, understood, and agreed to these Terms and Conditions.